Ese Urwibutso has been using Call Rwanda Bulk SMS for over a year &s; our business relies on it to keep our national network of Ese Urwibutso service areas securely updated with urgent messages &s; updates. It’s enabled us to send the same message to hundreds of people around Rwanda at the same time; something that was impossible before. Call Rwanda has totally changed the way we communicate and the feedback from our employees has been excellent.
Call Rwanda offers great value for money and the service is incredibly robust (100% availability thus far) and ultra resilient. Customer service is excellent and the members of staff that I interact with on a regular basis in order to replenish credits are always polite, courteous and willing to go that extra mile for you. A truly superb service and one that I would thoroughly recommend to other businesses who do not want to absorb the cost of running and maintaining their own SMS gateway.
We used Call Rwanda for the first time at the 2013 in our Biggest Kigali Cerebration . It was vital to be able to advertise our event in December 2013 which hosted 20.000 People. Call Rwanda provided & continues to provide everything that we require.
Like any company we don’t like to spend money. However investing in Call Rwanda has been the most successful marketing campaign in the last three years. It creates the word of mouth buzz that is vital. We would thoroughly recommend Call Rwanda on their superb customer service and technical proficiency.
We, GTBank Rwanda, are using your services since few months and found your services excellent at customer satisfaction level. Speed of execution, communication regarding the services and feedback / suggestions are very good. We have got many inputs, which has help us improve our contents and architecture of the mailer. Staff and executive at your support desk are very supportive.
Keep it up. Looking forward for more engagement and better relationship in future.
I am one of the most happiest client of Call Rwanda. I have used many sms providers earlier but their service is 100% better than other SMS Providers.
Good delivery time and awesome staff.
I am happy to take the opportunity to recommend Call Rwanda. Our companies have worked together on several projects over the last two years and I have personally dealt with many staff members at Call Rwanda.
The technical support has been exceptional – both in response time and ability to understand our issues. The service and professionalism that I&T provides has met and exceeded our needs. I will actively pursue Call Rwanda for more of our business needs if the opportunity presents itself and we highly recommend their organization.
I am very pleased with the service I am receiving from Call Rwanda. For the first time ever, all of my company’s phone needs are being handled by one company. I have also been pleasantly surprised by the politeness and responsiveness of your service department.
I just wanted to thank you again for your help with our upgrade. Over the past few years as our business has grown, Call Rwanda has been an important partner to us. We appreciate the way you have handled our increasing demands. And as always, the level of service your staff provides is unparalleled in this industry. It truly is a pleasure doing business with you all.
I have dealt with many phone systems consultants in the past and have always been left feeling like my business is low priority to them. Recently I decided to try Call Rwanda’s managed services. I now have the piece of mind of knowing that my Phone system is being monitored 24/7 by highly-trained technicians who take care of everything – from virus and spy ware protection to on-site system backups. Call Rwanda’s customer service is always prompt, responsive and knowledgeable. And they always treat me like I am their top priority. I highly recommend this service.
During my professional career as an Solar Power provider, I have used many telephone answering services and without exception, Call Rwanda is the most reliable and efficient. I get every single message, without fail. Their staff is friendly, attentive to my needs, and provides my business with excellent customer service.
Thu Oct 12, 2017 at Kigali
Hosted by Nkurayija Ishimwe Jean Hubert
Core features included in all plans.
At Call Rwanda we provide you with the call center support you need. By outsourcing help desk services, you can offer your customer base guaranteed 18/7 service levels for help desk needs.
Customized Telemarketing Solutions for Your Customized Sales Campaign! No two companies are alike - So why would you choose a telemarketing call center provider that offers a one-size-fits-all solution?
We draw experience from a wide variety of clients and industries, and then apply that knowledge set to your company needs. This lets us focus on your message, not just your industry.
Call Rwanda provides solutions to send and receive SMS messages using the Internet through: • Call Rwanda's Desktop Software • The Call Rwanda Web site • Your Mobile • One of Call Rwanda's API's